Victoria Grayson is a seasoned leader with over two decades of experience in the utilities and infrastructure sector, specialising in contract management, operational transformation, and business improvement. She currently serves as Contract Director at Network Plus, overseeing large-scale contracts and driving strategic initiatives across the UK.

Previously, Victoria held senior leadership roles at Balfour Beatty, managing National Grid and Cadent Gas contracts, where she successfully turned loss-making contracts into profitable operations while improving efficiency, safety, and customer satisfaction. She has led major transformation projects, including the redesign of end-to-end connections processes and the implementation of innovative IT solutions.

Her earlier career includes roles in customer service, business improvement, and aftersales management, demonstrating a strong ability to optimise processes, enhance service delivery, and lead high-performing teams.

Victoria is passionate about operational excellence, digital transformation, and driving sustainable business growth in the utilities and infrastructure sector.